Frequently Asked Questions
Everything you need to know about your next critical hit.
How long will it take for my dice to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by destination but generally arrives within 10-21 business days.
What is your return policy for damaged items?
We offer a 30-day satisfaction guarantee. If your dice arrive chipped or with manufacturing defects, contact us with a photo and we will send a replacement set immediately at no extra cost.
Are your dice balanced for fair play?
Yes, all our acrylic, resin, and metal dice undergo quality control testing to ensure they are balanced for casual gaming and tabletop RPGs like Dungeons & Dragons.
Do you offer custom dice commissions?
While we don't currently offer one-off custom molds, we do provide bulk custom orders for events or stores. Please contact our support team for minimum order quantities and pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I clean and care for my metal dice?
We recommend wiping metal dice with a soft, dry microfiber cloth. Avoid harsh chemicals and store them in a padded dice tray or tin to prevent scratching.